Returns & Refund Policy
At BehlaBond, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied — here is our refund & returns policy:
- Return Window: You may request a return or refund within 7 days of receiving your order.
- Condition for Return: Products must be unused, unopened and in their original packaging to qualify for return.
- Proof of Purchase: Please retain your order confirmation / receipt / invoice — you will need to provide this as proof.
- How to Return: Contact us at [your support email or phone] to request a return. Once we approve, package the item securely and ship it back to us at the address provided.
- Who Covers Shipping: Unless the return is due to an error on our part (e.g. wrong or defective product), the customer is responsible for return shipping costs.
- Refund Processing: Once we receive the returned item and verify it meets return conditions, we will process your refund. Refund will be issued via the original payment method within 7–10 business days.
- Exclusions / Non-eligible Items: Products that are used, opened, damaged, or missing original packaging may not be eligible for return or refund. Also, “sale items” or discounted items may have different return terms (if any) — specify clearly if this applies.
- Defective or Damaged Products: If you receive a defective or damaged product, please contact us within [e.g. 48 hours] of delivery. Provide photos and order details — we will arrange a replacement or refund as appropriate.
- Contact for Returns: To initiate a return or refund, reach out to us at +919109471642 with your order number and reason for return.